Processing and Shipping Policy
Important Information for Our Customers
At Full Cart Official, we value transparency and communication with our customers regarding the processing and shipping of custom orders. This policy provides essential information about how long you can expect orders to take from the moment they are placed until they are shipped to your doorstep.
For custom items, please allow 5-7 days for processing. During peak seasons, such as holidays, this processing time may extend to 7-14 days due to increased demand. We appreciate your understanding and patience during these busy times as we work diligently to fulfill your orders with the highest quality and care.
Once your order has been processed and handed over to the shipping carrier, any issues related to missing packages or delays must be addressed directly with the shipping company. We encourage our customers to track their shipments and reach out to the carrier with any inquiries or concerns. No refunds on custom items. No refunds if items are lost during shipping. We will provide you with your tracking number to track all orders.